Privacy-Policy
Privacy Policy
At Techvia, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with Saudi Arabian regulations.
Information We Collect
- Name, phone number, and delivery address.
- Email address and account details.
- Payment information (COD, Mada, Visa, Mastercard, Apple Pay).
- Order history and support interactions.
How We Use Your Information
- To process and deliver your orders.
- To contact you about your order or delivery status.
- To provide you with customer support via WhatsApp or email.
- To improve our store and customer experience.
Payment & Data Security
- Online payments (Mada, Visa, Mastercard, Apple Pay) are processed through encrypted and secure payment gateways.
- Techvia does not store your full payment card details.
- For Cash on Delivery (COD), we only require your delivery address and phone number for the courier.
Sharing of Information
- We never sell or trade your data with third parties.
- Information is shared only with trusted delivery and payment partners for the purpose of completing your order.
Marketing & Communication
- With your consent, we may send promotional offers, newsletters, or product updates via email or WhatsApp.
- You can opt out anytime by contacting our support.
Your Rights
- You may request to access, update, or delete your personal information at any time.
- For assistance, contact our team via WhatsApp or email.
Cookies
- Our website may use cookies to enhance browsing experience, save cart data, and analyze store performance.
- You can disable cookies in your browser settings if preferred.
Contact Us
If you have any questions about our Privacy Policy:
Email: techvia.ksa@gmail.com
WhatsApp: 24/7 Support